The Mane Space LLC

POLICIES ACCEPTANCE OF POLICIES By booking an appointment for services with The Mane Space LLC (the “Studio”, “we”, “our”, or “us”), you accept and agree to bound by our services and cancellation policy (the “Services and Cancellation Policy”). To facilitate smooth booking and cancellations of appointments made with our Studio, our Studio requires a credit card on file when booking your appointment. By accepting and agreeing to our Services and Cancellation Policy, you authorize the Studio to charge a cancellation fee to your credit card on file, as set forth below. SERVICES AND CANCELLATION POLICY Your appointment is very important to us and the Studio strives to provide every client the time and attention that you deserve. We understand that sometimes unexpected circumstances arise that may require schedule adjustments. If you must cancel or reschedule your appointment, arrangements can be made by contacting the stylist. Cancellations: Please understand that your appointment time was set aside just for you. Appointments made with the Studio mean that we’ve reserved space and a stylist, specifically for you. Appointment dates for services help us to make sure that clients don’t miss the opportunity to receive services. Any missed appointments or “no-shows” will be subject to a 100% charge of the service amount. The no show fee will be charged to your credit card on file. Please understand that it is your responsibility to remember your appointment dates and times to avoid late cancellations, missed appointments and the no show fee. *Please note: All deposits are non refundable and non transferable. Late Arrivals: We understand that sometimes life is unpredictable, and so we allow for a 15-minute grace period for late arrival in case you are unexpectedly delayed. Please note that if you are over 15 minutes late for your scheduled appointment, we may have to reschedule your appointment if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time, it is considered a “no-show” and your credit card on file will be subject to a 100% charge of the service amount. Bridal Service Policy: For appointments for wedding day services, a cancellation, regardless of when made, will be subject to 50% charge of service amount, not including the deposit fee. For the avoidance of doubt, the cancellation fee shall apply even if you provide notice of the cancellation more than 48 hours prior to the scheduled appointment. Any missed appointments or “no-shows” will be subject to a 100% charge of the service amount. For late arrivals, if we do not hear from you 15 or more minutes into your scheduled appointment time, it is considered a “no-show” and you will be subject to a 100% charge of the service amount. The cancellation fee will be charged to your credit card on file. Right to Refuse Service: The safety of our staff and our clients is our top priority. As such, the Studio reserves the right to refuse service to anyone if we feel that they pose a health or safety risk. This includes, but is not limited to, lice, skin infections, open wounds, contagious illnesses (such as a new, continuous cough or fever), or rude behavior. Thank you for your understanding. No Refunds: All services are non-refundable. Waiver: No waiver by the Studio of any of the terms of this Services and Cancellation Policy shall be effective unless explicitly set forth in writing and signed by the Studio. No failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from this Services and Cancellation Policy shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.